• Q: 我可以在什么年龄使用本网站？

A: 您必须达到您所在地的法定年龄才能使用本网站的服务或购买产品；未满法定年龄者须在监护人陪同下使用。

• Q: HOHSE.COM 是否可以拒绝我的订单？

A: 是的，如订单涉嫌欺诈、误导或违反条款，平台有权拒绝订单。

• Q: 产品信息有误怎么办？

A: 我们会尽快更正信息，并有权修改或取消相关订单。如有疑问，请联系我们的客服。

• Q: 我不满意收到的商品可以退货吗？

A: 可以。请在收到商品7天内联系我们并保持商品未使用状态。如非产品质量问题，退货运费由用户承担。

• Q: 如何参与平台的用户任务？

A: 必须是已购买蛋糕盲盒的注册用户，登录账户后可参与任务。完成任务需提交内容并接受审核。

• Q: 什么是点数？如何获得？

A: 点数是用户参与任务和兑换的凭证，每消费RM1即可获得1点，点数有效期为180天。

• Q: 点数能做什么？

A: 点数可用于兑换任务资格、礼品、优惠或限时活动参与权。

• Q: 如果我滥用系统或提交虚假内容会怎样？

A: 系统将取消您的任务资格并可能封禁账户。严重违规将保留法律追责权利。

• Q: HOHSE.COM 会修改条款吗？

A: 平台保留随时修改服务条款与任务机制的权利，变更将立即生效，持续使用视为接受新条款。

• Q: 第三方链接安全吗？

A: 我们不保证第三方内容的安全性，使用风险需由用户自行承担，请参考其隐私与条款。

• Q: 我如何联系 HOHSE 客服？

A: 您可以通过邮箱 hohse888@gmail.com 或电话 +60177479578 联系我们。 

 

• Q: What is the minimum age to use this website?

A: You must be of legal age in your region to use our services or make purchases. If you are under the legal age, you must use the site under guardian supervision.

• Q: Can HOHSE.COM refuse my order?

A: Yes, we reserve the right to refuse any order suspected of fraud, misleading information, or violations of our terms.

• Q: What if the product information is incorrect?

A: We will correct the information as soon as possible and may modify or cancel related orders. Please contact our customer service if you have concerns.

• Q: Can I return a product if I’m not satisfied?

A: Yes. Please contact us within 7 days of receiving the product and ensure it is unused and in its original condition. If it is not due to a defect, return shipping is the customer’s responsibility.

• Q: How can I participate in platform tasks?

A: Only verified customers who have purchased CakeBox products and registered an account can participate. Tasks must be completed and submitted for review.

• Q: What are points and how do I earn them?

A: Points are used to access tasks and rewards. You earn 1 point for every RM1 spent. Points are valid for 180 days.

• Q: What can I use my points for?

A: Points can be redeemed for task access, gifts, discounts, or participation in limited-time events.

• Q: What happens if I abuse the system or submit false content?

A: Your task access may be revoked and your account may be suspended. Serious violations may lead to legal consequences.

• Q: Can HOHSE.COM change the terms?

A: Yes. We reserve the right to modify our terms and task system at any time. Continued use indicates acceptance of updated terms.

• Q: Are third-party links safe?

A: We do not guarantee the safety of third-party content. Please use them at your own risk and refer to their privacy policies and terms.

• Q: How can I contact HOHSE customer support?

A: You can contact us via email at hohse888@gmail.com or call us at +60177479578.